At UrbanDrops, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, UrbanDrops ("the App"), which is designed to provide you with a seamless shopping experience.

By using the App, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use the UrbanDrops App:

a. Personal Information

• Account Information: When you create an account, we collect your name, email address, phone number, shipping address, and payment details (e.g., credit card or bank account information).
• Order History: Information about your past purchases, items you have viewed, and other transaction-related details.

b. Usage Data

We automatically collect data on how you use the App, such as:

• Device information (e.g., device type, operating system version, IP address)
• App usage statistics (e.g., the pages you visit, time spent on the App)
• Location data (if you grant permission)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity. This helps us personalize your shopping experience, provide targeted ads, and improve the App's functionality.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To complete your orders, process payments, and deliver products.
• To Personalize Your Experience: To recommend products, show relevant advertisements, and customize content based on your preferences.
• To Improve the App: To analyze usage patterns and enhance the functionality, security, and performance of the App.
• To Communicate With You: To send order confirmations, shipping updates, promotional offers, and customer support messages.
• For Legal Compliance: To comply with applicable laws, regulations, and requests from government authorities.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party vendors who provide services such as payment processing, shipping, and marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.

4. Data Security

We implement a variety of security measures to safeguard your personal information. This includes encryption, secure servers, and regular security audits. However, no data transmission over the internet or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have certain rights regarding the personal data we collect from you:

• Access: You can request a copy of the personal data we have about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., for legal compliance).
• Opt-Out of Marketing: You can opt out of receiving promotional emails or push notifications at any time by adjusting your settings in the App or through the unsubscribe link in emails.

6. Children’s Privacy

The UrbanDrops App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately, and we will take steps to delete the information.

7. International Transfers

If you are located outside the [Country], please be aware that your personal information may be transferred to, stored, and processed in [Country] or other countries where we or our third-party partners have operations. By using the App, you consent to the transfer of your data to these locations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

UrbanDrops
Email: support@urbandrops.in